How to Set Up Your Shirlee’s Member Mobile Account
Here are the steps to start using our new App. If you need help, please call (909) 985-6400 or email [email protected] for more information. If you do not have a smart phone or other device to use the App, you can make an appointment by calling.
Find Your Shirlee’s Gym Number
Look on the back of your membership card to find your five-digit number. You will use this number when you sign up by adding the letters SH and a dash before the number. For example, if your card has number 00123, your number for the app will be SH-00123.
Get the App. Go to the App Store on your device and look for Club Systems My Membership App. The icon will be a blue square with an icon for a hand holding a barbell. Download the App.
Once it is downloaded, click the icon for the app to open it on your device.
Create Account on the App
You will see a log-in screen that has RETURNING MEMBERS and NEW MEMBERS.
Go down to where it says NEW MEMBERS and enter SH- followed by your Shirlee’s Member’s Number.
Next, think of a password and enter it twice. It is a good idea to jot down your password and store it someplace in case you forget it. A good place is to put it in your address book.
Then fill in your email, phone and birth date. Be sure that the email and phone are the ones you used when you joined Shirlee’s. They must match the ones in our system. If you need to update your email and phone then please call (909) 985-6400 or email us at [email protected].
Click the box that says Create Account.
Now you are a registered member of the App!
How to Set up Appointment for Gym Visit, Personal Training or Class
First sign up (see above). If you are not logged in, log in to your account under Returning Members. Remember, your number is the number on your Shirlee’s Card PLUS the capital letters SH and a dash. So, for example, if your number is 00123, then use SH-00123. Then enter your password.
Now go to the hamburger icon (icon with three horizontal lines) to access the menu
and scroll down to “Scheduling.” Choose “Scheduling.”
You will have two options: “PT” and “Court.”
To schedule Personal Training, choose PT.
Choose the trainer of your choice from the Employee Drop-Down Menu.
Choose the week of your appointment. Do not skip choosing the week! Then choose the day and time and click the BOOK button.
That’s it! You are set. The app should send an email to you to confirm. Check to see that you got the email. If you do not see it, check your spam folder.
If you made a mistake and need to cancel, hit the cancel button.
You appointment has been reserved just for you, so please keep your appointment, and if you need to cancel, do with at least 24 hours in advance to avoid being charged.
To schedule a time to work out, choose Court. You will need a gym visit slot to work out on the equipment, take a class, or use the pool.
Then Choose a Gym Visit under the drop-down menu. To comply with COVID rules, Shirlee’s has a limited number of gym visit openings. Use the down-down menu to choose Gym Visit 1, Gym Visit 2 etc. Then use the Week Of drop-down menu to see the calendar to choose the correct week. Do not skip this step! Then choose the day and time. That’s it! You are scheduled! Check for a confirmation email.
Remember, we have reserved this slot for you! If you need to cancel, please cancel with a minimum of 24 hours notice to avoid a charge.
Using the pool is a two-step process: you must reserve a gym slot (see above) and a pool slot. To comply with social distancing and county rules, the pool will be limited to 4 people at a time. Please call the gym at (909) 985-6400 to see availability and reserve a spot. You will be allowed to bring a towel into the gym, but we ask that you make sure it is freshly laundered. Please note that we are not allowed to open the locker room for changing or showering. You may rinse off in the outdoor shower. Our pool is sparkling clean with new fresh water and we ask that you help to keep it that way by showering before you come, putting on any suntan lotion a minimum of a half hour before entering the pool, and rinsing off any hand sanitizer before entering. Thank you for your understanding.
We will be scheduling a limited number of in-gym classes on the court outside. We will also be putting our online classes on the App.
We are Here for You! Members, we know technology can be frustrating the first time you use it, so we are here to help. If you have trouble, please ask at the front desk, call the gym at (909) 985-6400 or email us at [email protected]